Terms of Service

Sensgenx Consultancy

Effective Date: 1st January 2026

Welcome to Sensgenx Consultancy. These Terms of Service (“Terms”) govern your access to and use of our website, services, and solutions. By accessing our website or engaging with our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website or services.

1. About Sensgenx Consultancy

Sensgenx Consultancy provides professional consulting services related to e-commerce marketplaces, including Amazon seller account management, product listing optimization, account health support, compliance assistance, and operational consulting.

All services are provided based on professional experience, marketplace guidelines, and best industry practices.

2. Use of Services

By using our services, you agree to:

• Provide accurate and truthful information required for service delivery

• Ensure you have the legal authority to engage Sensgenx Consultancy on behalf of your business

• Use our services only for lawful purposes

• Comply with all applicable marketplace policies and legal requirements

Sensgenx Consultancy reserves the right to decline or discontinue services if misuse, fraud, or violation of marketplace policies is detected.

3. Client Responsibilities

Clients are responsible for:

• Maintaining compliance with Amazon marketplace policies and guidelines

• Providing necessary documentation or information required for service execution

• Ensuring that product listings, trademarks, and intellectual property rights are legally owned or authorized

Sensgenx Consultancy is not responsible for marketplace decisions made by Amazon or other third-party platforms.

4. No Guarantee of Marketplace Outcomes

While Sensgenx Consultancy works diligently to provide expert guidance and support, we cannot guarantee specific outcomes such as:

• Sales performance

• Listing rankings

• Account approvals or reinstatements

• Marketplace decisions made by Amazon

All marketplace platforms operate independently, and their policies and enforcement actions remain outside our control.

5. Intellectual Property

All materials, documentation, strategies, and content created by Sensgenx Consultancy during the provision of services remain the intellectual property of Sensgenx unless otherwise agreed in writing.

Clients may use the delivered materials solely for their internal business operations.

6. Confidentiality

Sensgenx Consultancy treats all client information with strict confidentiality. Any business data, operational information, or marketplace data shared with us will be used solely for the purpose of delivering our services.

We do not disclose confidential information to third parties unless required by law or necessary to fulfill service obligations.

7. Limitation of Liability

Sensgenx Consultancy shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Marketplace policy changes

• Platform suspensions or enforcement actions

• Technical disruptions of third-party services

• Business decisions made by the client

Our liability, if any, shall be limited to the amount paid for the services provided.

8. Modifications to Services or Terms

Sensgenx Consultancy reserves the right to update or modify these Terms at any time. Updated versions will be published on this page with the revised effective date.

Continued use of our services after updates constitutes acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws in the jurisdiction where Sensgenx Consultancy operates.

10. Contact Information

If you have questions regarding these Terms, please contact:

Sensgenx Consultancy